Shipping policy

At Akurate Science, we strive to ensure your skincare reaches you safely and on time.

Order Processing

All confirmed orders are processed within 24–48 business hours.

Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Timelines

Estimated delivery timelines:

Metro Cities: 2–5 business days
Tier 2 & Tier 3 Cities: 4–7 business days
Remote Locations: 5–10 business days

Delivery timelines may vary during:

  • High-demand sale periods

  • Weather disruptions

  • Courier partner delays

Shipping Charges

Shipping charges will be calculated at checkout.

We may offer:

  • Free shipping on qualifying orders

  • Promotional shipping offers

Order Tracking

Once your order is shipped, you will receive:

  • Tracking ID

  • Courier details

  • Tracking link

via email/SMS.

Delivery Attempts

Our courier partners will attempt delivery up to 3 times.

If delivery fails, the package may be returned to us.

Address Accuracy

Customers are responsible for providing accurate shipping details.

Akurate Science is not responsible for delays caused by incorrect information.

Damaged Packages

If your order arrives visibly damaged:

  • Do not accept the package if severely tampered

  • Record an unboxing video

  • Contact us within 24 hours

Email: info@akuratescience.com

International Shipping

Currently, Akurate Science ships only within India.

International shipping updates will be announced in the future.